Text message program

Adónde · operated by Mybubble LLC · updated 20 August 2026

Program name	Adónde trip alerts, sign-in codes and support replies
Operated by	Mybubble LLC, Connecticut, United States, which publishes the Adónde app
Sending number	+1 855 554 2857 (toll-free)
Support	support@getadonde.com · +1 855 554 2857
Cost	Message and data rates may apply. Your mobile carrier charges you, not us.
Frequency	Varies — messages are triggered by your own bookings, not by a schedule
Opt out	Reply STOP to any message, or switch it off in the app
Help	Reply HELP, or contact support above

What we send

Trip alerts. Changes to travel you have booked in the app — a flight time moving, a delay, a check-in window opening, a reminder that your trip starts tomorrow. Triggered by your own bookings, so with no upcoming travel you receive none.
Sign-in codes. A short numeric code, only when you request one on the sign-in screen.
Support replies. If you contact us and ask to be reached by text, our support team replies on the same number. We never open that conversation.

We do not send marketing, promotions, offers or affiliate content by text, and we never message a number that has not opted in inside the app.

How you opt in

Texts are off for every new account. In the Adónde app you open the Account tab, go to Text alerts, add your own mobile number to your profile, and switch on “Text me trip alerts.” The switch cannot be turned on until your number is on your profile, and the disclosure below is on screen before you touch it. Switching it on records your consent against that number with a timestamp.

The opt-in screen, as it appears in the app

Text me trip alerts

Gate changes, delays, check-in reminders — sent to (843) xxx-xxxx.

Message and data rates apply — your carrier charges you for these, not us, and roaming makes them cost more. Trip alerts only; never marketing. Switch this off here or reply STOP to any message, and the texts stop.

Reproduced from the app’s Account → Text alerts screen. The disclosure text is verbatim.

How to stop

Reply STOP to any message and they stop immediately — we process it on receipt and revoke the consent record for that number. You can also switch “Text me trip alerts” off in the app, which does the same thing. Reply START (or YES, or UNSTOP) to turn them back on.

Mobile carriers are not liable for delayed or undelivered messages.

Your information

We do not share your phone number or your messaging consent with anyone for their own marketing, and no mobile information is sold or passed to third parties or affiliates for marketing purposes. Twilio carries the messages on our behalf and only on our behalf. Full detail is in our Privacy Policy, and the program terms are in our Terms of Service.